If you ordered a sherpa jacket from a competitor and never got it — you’re not alone.

We’ve heard from tons of frustrated customers who paid for something they never received. No updates, no tracking, no refund. Just silence.

You deserve better.

Step 1: File a chargeback

Contact your bank or credit card company and dispute the charge from them. Show them proof of your order and lack of response or delivery. This gives you the best shot at getting your money back.

Step 2: Get the fleece you were actually promised

We make a similar Sherpa jacket — same heavyweight build but with a better design and higher quality. And ours actually ships. Use the code below for 20% off:

ELYSIUMSCAM

No drama. No waiting. Just a real product from a real brand that gives af.